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Power Keynote: Blink & They're Gone! Why Today's Customers Are Leaving You For Competitors And How To Win Them Back

with David Avrin, CSP


More than ever, today’s customers are inundated with good choices. Outdated notions of loyalty and service are ignoring the profound market shift that is driving too many customers to your competitors. So, how do you win their business when patience is short and alternatives are only a short drive or a click away? In this hard-hitting and entertaining presentation, popular business marketplace expert David Avrin, CSP will shine a light on this monumental shift in buyer behavior and expectation, while showing your team everyone’s role in eliminating barriers, engaging prospects and creating customer experiences worth sharing.


(Strategic Foresight Focused Session)


Track: Strategies & Solutions

Where: Mandalay Bay Ballroom H, Level 2

When: Monday 1/15/2018 from 4:00 PM to 5:00 PM


Session Fees

Free To Members

$175 for PPAI Associates with the purchase of an Education Ticket


MAS: 1 points

Sessions At-A-Glance | Search | Presenter Resources



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