Learning Lab: Closing Sales Faster With Chat (Pre-Registration Required)
If the only way customers can contact you is to fill out forms on your website or wait until business hours to call you, you’re basically locking them out. Today’s buying process is often too full of friction, but chat on your website can change that. With chat, you can make it easier for prospects to get the answers they need, have meaningful conversations and shorten the sales process. Gartner predicts that by 2020 most, if not all, companies will rely on chatbots to enhance their conversations with people. This session will prepare attendees for the future of sales by showing them strategies and techniques for being successful with chat. Participants should plan to bring their own laptops for this session to make updates along with the presenters. Mobile devices, including iPads, are not recommended for this session. Refunds are not offered for no-shows.
Speakers: (click image for details)
Melinda Lathrop Delta Marketing Group View speaker details
Sales Account Manager
Melinda Lathrop is a sales account manager at Delta Marketing Group, a brand activation agency in Burlington, Vermont, dedicated to supporting sales teams with marketing that works. Lathrop started with Delta Marketing Group as a social media and content marketing intern driving audience engagement. Today, she manages the company’s live chat sales platform, providing customers with instant communication and answers to their questions.
- When: Monday, January 13, 2020
- Time: 11:00 AM - 12:00 PM
- Where: Breakers I
- MAS/CAS: CAS 1.0
- Member Fee: $25.00
- Non Member Fee: $50.00