Track: Customer Service
Education Session: Becoming Rememberable
Step back into the PPAI archives with this session from the PPAI Expo. “If you can't create an emotional connection with your customers, you're going to lose them." In this entertaining, funny, and informative program, former Nashville songwriter and current SiriusXM Radio personality, Patrick Henry, will share three mindsets to building an extraordinary customer experience. Patrick is what happens when keynotes, comedy, and concerts…collide. Click here to download the calendar reminder.
Speakers: (click image for details)
Patrick Henry Sirius XM Radio Family Comedy Channel View speaker details
Patrick Henry is a former Nashville songwriter and featured performer on the Sirius XM Radio Family Comedy Channel and Blue Collar Radio. He will share original songs and laugh-out-loud stories from his book The Pancake Principle: Seventeen sticky ways to make your customers FLIP for you, along with real world examples that show attendees the three mindsets to build an extraordinary customer experience.
- When: Wednesday, January 13, 2021
- Time: 9:00 AM - 10:00 AM
- Where: Education
- MAS/CAS: MAS