• Month-End Close & General Ledger Management
• Financial Reporting
• Accounts Payable & Receivable Oversight
• Internal Controls and Compliance
• Reconciliations
• Sales Tax filings/payments
• Non-supplier vendor payments
• Monthly and Year end Closings
• Preparation of Schedules and Reports
• Analyze invoices
• Ad-hoc analysis and support
• Transfers and Wires (on-occasion)

• Bachelor’s degree in Accounting.
• CPA or equivalent preferred.
• 7+ years of progressive accounting experience, with at least 3 years in a leadership role.
• Strong knowledge of US GAAP and internal controls.
• Proficiency with ERP systems (NetSuite strongly preferred).
• Advanced Excel skills (pivot tables, lookups, complex formulas).
• Ability to thrive in a fast-paced, high-volume environment with competing priorities.
• Excellent communication and leadership skills.
• Experience preferred in the promotional merchandise, ecommerce or manufacturing industries.
• Background and/or working knowledge in inventory accounting, costing, and vendor rebate programs.
• Track record of ERP optimization and accounting process automation

• Fully remote (U.S. only), with flexibility to support ET/EDT time zone as primary
• Dedicated workspace and reliable high-speed internet
• Frequent virtual communication including video conference/email/chat

• Competitive Compensation Package
• Medical, Dental, Vision, Life and Ancillary product options
• HSA and FSA
• Traditional and Roth 401(k) with employer matching contributions
• Paid Time Off with Holidays
• An engaging work life with life balance
• Growth opportunities
• 100% remote workforce

About Us: Hi! We’re Storm Creek- a women-owned, B-Corp certified, sustainably-made clothing brand that cares deeply about doing good. We proudly donate over 5% of our profits to environmental and community causes. Here’s a bit more about us so we can really get to know each other.

From sparking curiosity to fueling our growth mindset, we’re all about purposeful action and relentless innovation. We run on EOS, and “good enough” isn’t in our vocabulary-we aim higher, think sharper, and collaborate harder. And giving back? That’s in our DNA. We’re charging full steam ahead to hit $5 million in charitable donations by 2030. Turns out doing good can look good, too.

We’re proud to be recognized as one of the best places to work in 2024 and 2025 – ranked in the top 1% of suppliers nationwide and a Minnesota Keystone Member, giving 5% of our profits back to the community. Translation? We’re not just a great place to shop – we’re an even better place to work. Curious what makes us special? Come join the fun!

About the role: The Customer Experience Manager is responsible for delivering a seamless, high-quality customer journey that strengthens relationships, accelerates responsiveness, and drives operational precision. This role provides leadership, management, and accountability (LMA) across customer-facing workflows while ensuring tight collaboration with Sales, Order Entry, and Fulfillment. Through proactive communication, disciplined process management, and effective use of technology tools such as Zoho and AI, this position ensures customers receive exceptional support at every stage of their engagement with Storm Creek.

Success in this role means the customer journey is consistently executed with accuracy, timeliness, and professionalism. Customers experience clear communication, fast resolution of issues, and confident support during onboarding and ongoing engagement. Metrics are met or exceeded, reporting is reliable and data-driven, and cross-functional teams remain aligned due to proactive communication. Processes are documented, simplified, and continuously improved to reduce friction and enhance efficiency. Technology is leveraged effectively to streamline work, escalations are managed decisively, and the team operates with strong accountability and a customer-first mindset.

You’ll come to work every day if you Get, Want, and have the Capacity for:

1. LMA
   • Provide leadership, management, and accountability (LMA) for any CX functions or workflows owned.
   • Collaborate tightly with Sales, Order Entry, and Fulfillment to ensure seamless execution.
   • Communicate proactively to maintain alignment across teams.
2. Own the Customer Journey & Successful Implementation
   • Create and implement a consistent customer satisfaction score survey, analyze trends, and lead follow up actions that improve overall customer satisfaction and loyalty.
   • Design, maintain, and continuously improve the end-to-end customer journey.
   • Ensure all onboarding, communication, and follow-through steps are executed accurately and on time.
   • Use Zoho, AI tools, and established resources to streamline steps and reduce friction.
3. Deliver Customer-Centric Service & Manage Escalations
   • Serve as a calm, clear, responsive point of contact for both internal and external customers.
   • Resolve escalations quickly and decisively.
   • Uphold a “customer first” standard across all touchpoints.
4. Drive Metrics, Reporting, and Accountability
   • Track, analyze, and report CX performance metrics.
   • Maintain high attention to detail and ensure data accuracy.
   • Hold self and cross-functional partners accountable to CX service levels and KPI expectations.
5. Process Ownership, Efficiency, and Continuous Improvement
   • Ensure customer-facing processes are documented, simple, scalable, and consistently followed.
   • Identify inefficiencies and implement improvements that enhance the customer experience.
   • Leverage technology (Zoho, AI, automations) to improve speed, accuracy, and simplicity.

You will love it here if you are:

• Purpose Driven
• Always Seeking Better
• Humbly Confident
• Accountable to the End Result

Skills & Qualifications

• Degree in Business/Management or related, or an acceptable combination of education and experience.
• 5+ years of directly related work customer service experience. Management experience is a must.
• Previous experience in the promotional products industry.
• Computer skills: Proficient with Microsoft Office Suite (strong Excel proficiency) and CRM (ZOHO, Salesforce) platforms; fast learner of ERP software.
• Proven track record of motivating and inspiring employees while encouraging teamwork.
• Excellent organizational, project/time management and problem-solving skills.
• Strong, effective verbal and written communications skills.
• Comfortable dealing with customers at all levels within an organization. Experience dealing with customers’ escalated issues.
• Exceptional attention to detail.
• Self-motivated, with high energy and an engaging level of enthusiasm and positivity.
• Comfortable working in a fast-paced changing environment.

What Storm Creek Can Offer You:

We offer a salary range of $70,000-$80,000 per year and a comprehensive benefits package including Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Employee Assistance Program, and 401(k). Teammates may also be eligible for 15 days of vacation/ESST, 8 volunteer hours, and 8 company holidays (plus one floating holiday per year).

Storm Creek is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Ready to join us? Let’s make an impact together at Storm Creek!

Are you a values-driven individual?  Do you have the determination to provide legendary customer service?  Do you thrive in a fast-paced environment?  Are you ready for a challenge?  Are you interested in hearing what our employees say about us?  Check out our website at http://www.showdowndisplays.com.

Showdown Displays manufactures  and sells signage, displays and event products to the Promotional Products industry.  We also have received recognition for exceptional growth, innovative products, company culture and legendary customer service. We invite you to view some of our products at: www.showdowndisplays.com.

We actively live out our core values: Passion for Excellence, Accountability, Respect, Innovation, Teamwork and Integrity.  For prospective team members who possess these values, are passionate about what they do and want to truly make a difference, joining our company can be a life-changing opportunity.

We are searching for a Strategic Account Manager to support our continued growth. The Strategic Account Manager has primary accountability for the client relationship and results at identified strategic accounts nationwide. The Strategic Account Manager is responsible for over $5M in revenue.

What you will be responsible for:

• Determine strategy to manage strategic accounts and sets objectives to achieve results
• Interact and communicate with strategic clients on a regular basis to determine changing needs
• Conduct market analysis and research the factors impacting the strategic account buying decisions
• Actively solicit opportunities to provide education of the market opportunity for Signs & Displays and the value proposition of Showdown Displays
• Attend National and Regional shows as a brand ambassador representative of our company and brands.
• Determine the pricing structure for strategic accounts
• Mange conflict and negotiate sales discussions
• Collaborate with Territory Sales Managers to ensure national campaigns, promotions, and initiatives are socialized at the office level
• Follow-up on missing or delayed shipments and works with internal employees to correct errors
• Work with Accounting as necessary to resolve billing and/or invoicing issues
• Report account problems to VP of Sales – National Accounts
• Research and respond to order status inquiries, inventory and lead time inquiries and expedite requests, sample requests and pricing/quote requests
• Interact with strategic accounts by phone, email and in-person
• Accurately and timely input necessary information; leads, contacts, accounts, calls, quotes, emails, contact lists, etc. into Salesforce CRM
• Ensure collateral requests, sales kits and promotional material are accurately and timely delivered to strategic accounts
• Generate and create reports ad hoc and on a regular basis
• Establish high level customer relationship/intimacy
• Thoroughly understand the customer selling process
• Implement annual budget for strategic accounts including targeted growth at existing accounts as well as prospective key accounts
• Over 50% travel required
• Set and accomplish quarterly ROCKS per the TRACTION model
• Contribute to the successful completion of Department and Corporate quarterly ROCKS, where applicable
• May also be assigned individual House Accounts
• All other duties as assigned by supervisor

What will you bring to the table (Skills/Experience Required):

• Bachelor’s degree in business or equivalent
• Demonstrated ability to develop high level customer relationships with a proven track record of excellent management and growth of major accounts
• 5+ years of experience with three of which are involved with strategic customer accounts
• Excellent negotiation skills
• Excellent customer relationship management
• Project management skills
• Demonstrated business acumen
• Ability to recognize customer needs and emerging trends
• Excellent verbal and written communication skills
• Solid presentation skills
• Prior experience utilizing a CRM tool (salesforce) highly preferred
• Strong Microsoft Word, Excel and Power Point skills

Necessary Attributes:

Must possess our Core Values: Passion for Excellence, Accountability, Respect, Innovation, Teamwork and Integrity

 What will you enjoy from working with us?

(This is the good stuff!)

• Recognition for your hard work and achievements!
• Opportunity for new challenges! We are growing!
• Competitive pay and benefits including 401k!
• Paid training.
• Fun work environment built on six Core Values ~ Passion for Excellence, Accountability, Respect, Innovation, Teamwork and Integrity. This is not just a poster on the wall!
• Great employee referral program! Refer someone and earn cash! How legendary is that?
• Strong leadership team!
• An organization that gives back – we strongly support Common Hope and Junior Achievement.
• An organization that you will be proud to work for!

If you can demonstrate your extraordinary successes in the areas above, then we would love to hear from you!  Please gather your resume, along with a summary of your successes referencing the questions above and apply at www.showdowndisplays.com .

Offers are contingent upon passing all background checks, criminal check and professional reference checks.

Physical and Mental Demands, and Work Environment:

The physical and mental demand, and work environmental requirements described here are representative of those an individual encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, office printer or copier, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Clear communication skills for phone calls, meetings and written correspondence.  Ability to communicate effectively in-person, over the phone, and via digital platforms. Listening to instructions and customers, ability to read and interpret information on screens. May require repetitive motions such as typing, using a mouse, or dialing a phone. Specific vision abilities include close vision, and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Exposure to standard office equipment noise such as printers, phones, and conversations.  The employee will also travel by car or airplane to client offices, trade shows, and informal meeting spaces.

Diversity creates a healthier atmosphere: Showdown Displays is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

The national pay range for this role is $108,000 – $125,000/year. The pay range may be slightly lower or higher based on the geographic location. The actual pay offered may vary based upon, but not limited to: education, skills, experience, certifications, proficiency, performance, shift and location. In addition to base salary, the total compensation package will also include participation in a bonus program. Showdown Displays offers benefits including medical, dental, and vision coverage, paid time off, short- and long-term disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, travel assistant program and employer/partner discounts. (all benefits are subject to eligibility requirements)

Pay: $50,000.00 to $60,000.00 per year
Job Type: Full-time
Location: Remote

About Us

Pinnacle Branding is a full-service promotional products agency specializing in branded merchandise, corporate stores, and custom client programs. We operate in a client-focused, deadline-driven environment with frequent vendor communication and fast turnaround expectations.

Job Summary

We are seeking a highly organized and proactive Sales Operations Assistant to support the Director of Sales and help manage supplier coordination, administrative workflow, and client-facing projects. This role is ideal for someone who thrives in a fast-paced environment, keeps information organized, and takes initiative to move tasks forward.

Responsibilities

Administrative and Organizational Support

• Manage calendars, scheduling, reminders, and meeting coordination
• Prepare spreadsheets, reports, internal documents, and SOP drafts
• Maintain an organized Dropbox filing system
• Draft email communication and manage follow-ups
• Track action items and ensure projects stay on schedule
• Compile sales and activity reports as needed

Supplier Relations

• Maintain and update CRM with accurate vendor contact information
• Schedule supplier meetings and coordinate communications
• Research new products, trends, and supplier capabilities
• Request samples, pricing, availability, and production details

Sales Support

• Assist with product research and gathering specifications
• Prepare client-facing materials and mockups
• Support quote creation, including pricing and freight estimates
• Write quotes and manage orders for smaller house accounts
• Create and update Company Store product descriptions
• Maintain accurate client and project records
• Provide team support during PTO or for large projects

Order Management Support

• Track active and time-sensitive projects
• Assist with project updates, timelines, and documentation accuracy

Shopify & Store Support

• Assist with voucher codes and basic product updates
• Troubleshoot store issues and coordinate with support teams

General Operations

• Pull YTD/PYTD sales data to support team KPIs
• Review proofs for accuracy prior to client approval
• Conduct basic competitor or product research
• Maintain client preference and brand-guideline libraries

Qualifications

• 2–4 years in administrative support, sales support, merchandising coordination, or similar roles
• Strong organizational skills and attention to detail
• Clear written and verbal communication
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office and Google Workspace
• Familiarity with Shopify or e-commerce platforms is a plus
• 1 year of experience in the promotional products industry

What We’re Looking For

• Someone who takes initiative and solves problems independently
• A strong communicator who keeps projects organized and moving
• A detail-oriented multitasker who enjoys supporting sales operations

Benefits

• Medical, dental, and vision insurance
• 401(k)
• Paid time off and paid holidays
• Opportunities to attend industry events, including the annual PPAI Expo

Meeting Planner

Location: Irving, TX (local candidates preferred, open to remote)

Reports to: Senior Manager, Events & Expositions

Job Summary:

The Meeting Planner is responsible for supporting the planning, organization, and execution of the association’s annual PPAI Expo and 4-5 membership Events throughout the year. This position requires strong attention to detail, organizational abilities, and proactive problem-solving skills to ensure seamless event execution.

Travel Requirements:

This role requires travel to support key events, including:

January: The PPAI Expo

May: North American Leadership Conference (NALC)

June: Women’s Leadership Conference (WLC)

September: Responsibility Summit

October: Leadership Development Conference (LDC)

Site Visits: Throughout, As Needed

Key Responsibilities:

• Event Logistics (25%): Manage meeting details, including food and beverage selections, audiovisual requirements, timelines, room diagrams, and onsite execution. Review BEOs, MEOs, and function orders with venues / vendors to ensure accuracy.
• The PPAI Expo Logistics (25%): Oversee meeting space assignment and allocation, ancillary space requests, and internal & external food and beverage orders. Coordinate billing, audiovisual needs, timelines, and room setups while working collaboratively to ensure seamless execution.
• Event Onsite Support (15%): Oversee setup and breakdown of events, ensuring all logistical components- such as AV, food and beverage, room sets, and venue logistics- are executed as planned.
• Expo Onsite Support (15%): Oversee onsite logistics, ensuring seamless execution across key meeting spaces, including but not limited to General Session, Breakout Rooms, Show Floor food and beverage activations, and internal functions. Maintain visibility throughout external meeting spaces, proactively addressing logistical challenges. Manage and guide 1-2 temporary meeting planners, ensuring all onsite coordination follows established plans.
• Budget and Invoicing (5%): Assist in budget development and expense tracking, ensuring all costs are property reconciled and aligned with financial objectives.
• Milestone & Timeline Management (5%): Maintain and track critical deadlines to ensure all key event milestones are met.
• Other Duties as Directed (5%): Participate in miscellaneous projects and assignments that support the Expositions & Events team.

Experience Requirements:

• 2+ years of experience in event management.

Knowledge, Skills and Abilities:

• Exceptional Organizational & Time Management: Ability to multitask, prioritize effectively, and meet tight deadlines.
• Attention to Detail & Adaptability: High attention to detail, problem-solving, and flexibility to handling onsite changes.
• Effective Conflict Resolution & Problem Solving: Skilled in negotiation skill and strategic thinking to tackle challenges and resolve conflict efficiently.
• Microsoft Office Suite Proficiency: Expertise in Outlook, Word, Teams, Excel, and PowerPoint.
• Financial Management: Ability to budget, track expenses, and ensure cost-effective event execution.
• Professional Customer Service: Maintain professionalism, communicate effectively in high-pressure situations

Specific Qualifications:

• Independent and Proactive Work Style: Able to manage tasks efficiently, complete projects, and identify opportunities for process improvements.
• Clear & Effective Communication: Comfortable working with both internal teams and external partners to ensure smooth coordination.
• Team-Oriented & Composed Under Pressure: Works well in a collaborative environment and remains steady in fast-paced situation.
• Flexible & Adaptable Approach: Maintains a positive attitude and adjusts effectively to changing needs.

Association-Wide Responsibilities & Values (expectations of everyone):

• Provide honest and ongoing communication as needed to support success throughout the organization.
• Meet established deadlines for all projects, reports and communications for all audiences both internally and externally.
• Provide high-quality products, reports, communications and projects for all audiences internally and externally.
• Be fair, consistent, responsive and supportive of leaders, staff, board members, members and vendors.
• Help PPAI to continually seek improvement. Be prepared to personally manage changes taking place within PPAI and the industry.
• Be empowered, accountable and responsible for your career success, actions, influence and impact upon the organization as a whole.
• Foster cultural values, mission and overall organizational guidelines of PPAI.

Job Status:

• FLSA Status (Exempt / Non-Exempt): Exempt
• Compensation (Hourly / Salary): Salary
• Job Status (Full-Time /Part-Time /Temp): Full-Time
• Daily Schedule (Start time Flexible / Not Flexible): Flexible
• Work Location: Position must work from HQ location with Hybrid Remote Work Model

Physical Activity:

• Manual Labor & Heavy Lifting: Involves lifting, carrying, and positioning event equipment and materials
• Frequent Walking & Active Movement: Extensive on-foot travel throughout event spaces to oversee setup and logistics
• Dynamic Physical Tasks: Requires pushing, pulling, bending, and stooping to assist with setup and adjustments.
• Prolonged Standing & Sitting: Alternates between stationary and active roles depending on event needs.
• Endurance & Stamina: Long work hours, extended workweeks, and high-energy demands, especially during peak event periods.

Work Environment:

• Office environment
• Trade show floor or event venues
• Temperature-controlled environment
• Travel: Must be able to travel, work weekends, and long hours as event scheduling may require.

Chief Sales Leader / Sales Director

Jeckil Promotions – Chamblee (Atlanta), GA | 100% In-Office

Jeckil Promotions is a fast-growing creative firm specializing in branded promotional products that make a lasting impact. We’re seeking a dynamic Chief Sales Leader / Sales Director to drive revenue, lead a high-performing sales team, and elevate our presence in the promotional branding market.

Key Responsibilities

• Lead, coach, and scale a sales team of 10+ to achieve aggressive growth goals.
• Develop and execute strategic sales plans to expand revenue and market share.
• Oversee end-to-end RFP strategy, including proposal development and cross-functional coordination.
• Build and manage key client relationships; ensure seamless client experiences from concept through delivery.
• Motivate a culture of creativity, solution-focused selling, and innovation in promotional product branding.
• Manage forecasting, pipeline development, and team KPIs to ensure high accountability and consistent results.
• Partner with internal teams (operations, creative, leadership) to deliver high-quality outcomes and client satisfaction.

What We’re Looking For

• Proven experience as a Sales Director or Senior Sales Leader, ideally in promotional products, apparel, or branded merchandise.
• Experience managing sales teams of 10+ and overseeing $10M+ in revenue.
• Strong RFP management and proposal development experience.
• Skilled at building trust and collaboration across teams and with clients.
• Creative problem-solver with a passion for product discovery and branding solutions.
• Highly organized, detail-oriented, and capable of managing multiple deadlines in a fast-paced environment.
• Data-driven decision-maker with strong analytical, communication, negotiation, and leadership skills.
• Bachelor’s degree in business, marketing, or related field preferred.

What We Offer

• Competitive base salary + performance-based bonus
• 100% in-office role at our Chamblee, GA headquarters
• Limited travel for client meetings and events
• Medical benefits, PTO, and 401(k)
• A collaborative, supportive environment where your leadership directly impacts company growth
• Opportunities for professional development and advancement

Ready to Lead?

If you’re a motivating, strategic sales leader with a passion for creativity and client success, we’d love to hear from you. Apply today and help shape the next chapter of Jeckil Promotions’ growth.

Senior Sales & Production Associate

Location: Hybrid/Remote based on skill level and experience
Company: SourcePromo

Overview

SourcePromo is a well-established, top-tier distributor of branded wearables and promotional products, located in Billerica, Massachusetts. We are seeking a Senior Sales & Production Associate to support our promotional sourcing operations by managing vendor relationships, coordinating inventory, and ensuring smooth project execution.

This role is responsible for transitioning projects from initial leads and client requests into the production phase. The position includes building sales quotes, sourcing products, and ensuring timely fulfillment, accurate billing, and strong project profitability.

Key Responsibilities

• Manage and execute project handoffs from the lead presentation and sourcing director, ensuring an efficient and seamless transition into production.
• Work directly with vendors to confirm inventory availability, coordinate branding/decoration requirements, and validate lead times in alignment with client expectations.
• Source promotional products from multiple vendors to meet budget, brand, and delivery requirements.
• Procure goods for in-house decoration and manage incoming orders from company stores.
• Accurately process vendor invoices and ensure client billing reflects actual costs to prevent margin loss or accounting discrepancies.
• Create and manage purchase and sales orders in NetSuite; maintain accurate inventory records; monitor stock levels; and coordinate replenishment.
• Collaborate cross-functionally with sourcing, decoration, and accounting teams to ensure efficient project flow.
• Ensure compliance with PPAI, SAGE, and internal procurement standards and best practices.
• Support sourcing activities, including basic product research and presentation development for clients.

Qualifications

• 3+ years of experience in procurement, purchasing, or inventory management, preferably in promotional products or commercial print environments.
• Strong customer service and communication skills; high-energy, self-driven, and comfortable engaging directly with clients and vendors.
• Familiarity with promotional products industry tools (SAGE, ESP) and standards (PPAI, ASI).
• Proficiency with Microsoft Office Suite (Excel, Outlook, Teams).
• Experience with:
  • NetSuite or similar ERP systems
  • Purchase and sales order creation
  • Inventory tracking
• Strong attention to financial accuracy with the ability to manage multiple vendor relationships and project timelines simultaneously.
• Excellent communication, negotiation, organization, and problem-solving skills.
• Ability to work effectively under deadline pressure.

Preferred Experience

• Experience with branded merchandise, corporate gifting, or promotional product sourcing.
• Understanding of decoration methods (embroidery, screen print, heat transfer, etc.).
• Background in vendor compliance and inventory/cost analysis.
• Knowledge of Adobe Creative Suite (InDesign, Photoshop, Illustrator) is a plus.

Reports To

• Director of Sales

Employment Type & Benefits

• Full-time position
• Competitive compensation package
• Health insurance, 401(k), and paid time off
• Hybrid schedule (50/50 in-office and remote)

How to Apply

Please forward your resume and salary requirements with your application.

BEL Promo is looking for a self-starting, dynamic individual to help our business grow. As a Strategic Sales Manager, you will be responsible for managing various assigned accounts, maximizing all opportunities for sales within the accounts. This role will partner with the Director of Sales, Account Executive Team, and Customer Service Team to achieve established forecast goals.

Essential Job Functions: (The reason this job exists is to perform these functions.  These functions are performed regularly, seriously impacts other jobs, and there are a limited number of employees whom performance of the function can be distributed.)

• Primary focus will be the top tier of account and buying groups, however responsible for the entire territory and achieving set forecast
• Provide clients with product knowledge, samples, and recommendations based on their marketing goals
• Proactively contacts and meets with customers daily offering selling ideas, pricing, and information to grow sales
• Collaborates daily with Director of Sales and Inside Team
• Holds regular meetings with the Director of Sales to review weekly outcomes, outline objectives and set sales goals
• Provides summary reports that details job related activities, opportunities, and trends in the territory
• Identifies pain points for customers and offers solutions to those needs to influence a customer’s decision to buy
• Completes any special projects or assignments, as requested by the Director of Sales
• Provides quick responses to customers, emails, project requests and quotes
• Follows up daily on quotes and large orders to secure new and repeat business
• Assists with merchandising corporate programs and customer websites
• Conducts business reviews to determine how to grow the business with the customer and shift spend to BEL Promo
• Collects and analyzes sales data, trends and competition sharing with correct internal departments
• Stays up to date with internal and external developments and suggests new ways to increase sales
• Works cross functionally to ensure an excellent customer experience
• Consistently and accurately document all sales activities and details in the CRM or as required
• Participates in Regional associations, trade shows, and industry events

Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.)

Education/Certification:

• Bachelor’s degree, in a business, sales, marketing, or communication based major, or equivalent work experience

Experience Required:

• At least two years of experience in a field sales role with a proven history of selling success
• Experience in the promotional products industry is a plus
• Able to travel up to 75% of the time, based on business need, with some overnight travel
• Strong computer skills with experience in Microsoft Office

Skills:

• Self-starter that can work autonomously and collaboratively while maintaining a professional and upbeat attitude
• Initiate, manage, and develop business while possessing meticulous follow-up and follow through
• Outstanding organizational, interpersonal and communication (written and verbal) skills with an emphasis on working with and presenting face-to-face to clients
• Strong analytical and problem-solving skills
• Outstanding ability to adapt to change and work autonomously and collaboratively
• Ability to drive to various locations based on business needs
• Technology proficient and adopts all technology associated with the sales role

Outbound Sales Representative for Distributor Channel

Overview:
Marketfuel is seeking a driven Outbound Sales Representative to grow our distributor channel by introducing promotional product distributors to our all-in-one e-commerce, order management, and fulfillment platform. This role is focused on proactive outreach, relationship building, and converting qualified prospects into active platform users.

Key Responsibilities:

Prospect and contact promotional product distributors through calls, email sequences, and LinkedIn outreach.

Clearly communicate Marketfuel’s value proposition—including customizable e-stores, integrated order management, fulfillment workflows, and reporting tools.

Conduct discovery calls and platform demos tailored to distributor needs.

Manage a full outbound pipeline: sourcing leads, qualifying, tracking progress, and driving opportunities to close.

Collaborate with marketing and product teams to refine messaging and share feedback from the distributor market.

Meet and exceed monthly outreach, demo, and revenue targets.

Qualifications:

Experience in outbound sales, ideally in SaaS, e-commerce, or the promotional products industry.

Strong communication and presentation skills with a consultative approach.

Ability to understand and articulate technology solutions in simple, compelling terms.

Highly motivated, organized, and comfortable operating in a fast-moving startup environment.

Job Title: Customer Service Representative
Start Date: Immediate
Location: Remote

About Rdbrd:
Rdbrd is a thriving leader in the promotional items industry, delivering innovative branding solutions for over eight years. They partner with a wide range of clients—from global Fortune 500 companies to small businesses—offering comprehensive services from creative ideation to global distribution. With a strong focus on customized, high-quality branded merchandise, they are committed to helping their clients build and strengthen their brand presence.

Position Overview:
We are looking for a motivated and customer-focused Customer Service Representative to join our team. In this role, you will serve as a key point of contact for customers, providing expert advice and support throughout the promotional product ordering process. You will work closely with clients to understand their needs, offer product recommendations, and ensure seamless order fulfillment, contributing to the continued growth and success of the company.

Key Responsibilities:

• Serve as the main point of contact for customers, responding to inquiries via phone, email, and chat in a professional, timely, and friendly manner.
• Assist clients with product selection, customization options, and pricing based on their branding needs.
• Manage the order process from start to finish, ensuring accuracy, clear communication, and on-time delivery.
• Collaborate with the founder and sales team to ensure customer expectations are met and exceeded.
• Handle customer concerns and resolve any issues related to orders, quality, or delivery with a solution-oriented approach.
• Maintain accurate records of customer interactions, orders, and feedback in the company’s CRM system, CommonSku.
• Work with the sales and marketing teams to identify new opportunities and ensure customer satisfaction and retention.

Qualifications:

• Previous experience in customer service or client-facing roles, ideally within the promotional products space.
• Strong communication skills, both written and verbal, with the ability to build rapport with clients and colleagues.
• Excellent organizational skills and attention to detail, with the ability to multitask in a fast-paced, remote environment.
• Ability to problem-solve and provide creative solutions to customer inquiries.
• A positive, proactive, and adaptable attitude with a passion for delivering exceptional service.
• Proficient with CRM software and Microsoft Office Suite (experience with CommonSku CRM software is a plus).

Why Join This Team?

• 100% Remote Work: Enjoy the flexibility to work from anywhere. Whether you’re starting your day by the beach or in the mountains, you have the freedom to work on your terms.
• Work with Top-Tier Clients: Collaborate with innovative brands in tech, finance, healthcare, and education, while actively pursuing new partnerships.
• Collaborative Culture: Be a part of a dynamic, supportive team working closely with a visionary leader who values health, well-being, and creativity.
• Competitive Compensation:
  • Paid Time Off (PTO) and paid holidays.
  • Growth potential with opportunities for promotion as the company expands.
  • Perks like company swag to promote the brand from within!